Massage chair waiver & release of liability
In using this massage chair, you hereby acknowledge and agree to the following terms and conditions.
Voluntary participation
You voluntarily choose to participate in the use of massage chairs.
Assumption of risk
Minors under the age of 18 years, must not use the massage chairs and if for any reason doing so, responsibility and the assumption of risk fall to the legal guardian.
You understand and acknowledge that the use of massage chairs involves certain inherent risks, including but not limited, to the risk of injury or aggravation of pre-existing medical conditions, some more notable issues are listed below;
- Pacemakers-The electromagnetic function of the chair could interfere with a pacemaker.
- Hypertension (Consult with your Provider before use)
- If you have an infection or are sick.
- Open Wounds/Sores/Inflammation of the Skin/Irritation of the Skin/Rashes.
- Blood Clots or if you have a history of them.
- Varicose Veins (Consult with your Provider before use)
- Pregnancy (Consult with your Provider before use)
- Osteoporosis/Recent Broken Bones/Fractures/Sprains/Bruises.
Health considerations
You hereby certify that you are 18 years of age or over, weigh less than 130kg and are in good physical condition with no medical conditions that would prevent safe use of the massage chairs. You understand that it is your full responsibility to consult with a medical professional before using the massage chairs.
Release of liability
You on behalf of the company and heirs, executors, administrators, and assigns, hereby release and discharge Global Living Furniture, its owners, employees, agents, and representatives from any and all claims, liabilities, demands, actions, causes of action, costs, and expenses, whether at law or in equity, known or unknown, arising out of or in connection with my use of the massage chairs.
Waiver of claims
You waive any claims, demands, or causes of action that I may have against Global Living Furniture because of your use of automatic massage chairs.
Standardised massage chair safety instructions
WARNING
Failure to follow these instructions may result in serious injury, death, electric shock, fire, burns, crushing or entrapment.
Children and pets
Keep children and pets away from the massage chair during operation. Never allow children or pets to crawl underneath, behind or between any part of the chair. Always check underneath the footrest/leg rest, behind the backrest and around all moving components before reclining, adjusting or returning the chair to its upright position. Moving components can cause serious crushing or entrapment injuries.
Children must not operate or play with the massage chair. Persons with reduced physical, sensory or mental capabilities, elderly or frail persons, or persons who cannot safely operate the product independently must use the chair only with appropriate supervision or assistance.
Medical conditions
PERSONS WITH IMPLANTED ELECTRONIC MEDICAL DEVICES: DO NOT USE MASSAGE CHAIRS UNDER ANY CIRCUMSTANCES.
This product contains magnets that may interfere with pacemakers, defibrillators, insulin pumps, artificial heart/lung life-support devices and other implanted or electronic medical devices. Persons using these devices must not use the massage chair.
Consult a doctor before using the massage chair if you are pregnant, receiving medical treatment, or have a condition including heart or circulatory disease, thrombosis, embolism, osteoporosis, fractures, spinal or joint disorders, recent surgery, cancer or malignant tumours, skin disease or injury, reduced heat sensitivity, high fever, diabetes-related neuropathy, seizure or stroke risk, or another significant medical condition.
Do not use the chair where a doctor or healthcare professional has advised against massage therapy.
Electrical safety
Use only the specified power supply and connect the chair to a correctly installed and grounded/earthed electrical outlet. Do not modify the plug, power supply, electrical components or grounding arrangement.
Do not use the chair if the power cord, plug, connector or other electrical component is damaged. Disconnect the chair immediately and arrange authorised servicing if electrical damage is identified.
Never handle the power plug with wet hands or allow water or other liquids to contact electrical components.
Do not use the massage chair while your body is wet.
Position the power cord and controller cable so they cannot be stretched, crushed, cut, tripped over or caught by moving parts.
Heat and fire
Keep the chair away from open flames, heaters, heated surfaces and other sources of excessive heat.
Do not cover the chair with blankets, pillows or other materials while heating is operating. Trapped heat may cause burns, fire, electric shock or injury.
Heating surfaces may cause low-temperature burns from prolonged contact, even when automatic temperature control or shut-off functions are operating. Avoid prolonged contact with the same area of skin. Persons with reduced sensitivity to heat must not use heating functions without appropriate medical advice and supervision.
Water and liquids
If for any reason the chair gets wet or liquid is spilled in or on it, do not use for 72 hours. Allow it to fully dry before attempting to use it again.
Best practices for optimal chair placement
Cleaning your chair is important, but just as important is where you place it. Following these environmental guidelines can help to prevent years of wear:
- Avoid direct sunlight: UV rays are the enemy of upholstery. Long-term exposure can fade colours and crack leather/synthetic materials in even a few months. Sit in a shady spot of the room.
- Maintain stable humidity: Don’t place your chair in bathrooms, near kitchens, or in damp basement areas. Excessive moisture can corrode sensitive electronic circuit boards. If the location of the chair is near salty/beachside environments, the chair should be covered when not in use. It is recommended that rooms be kept closed so that metal and electrical parts of the chairs are not exposed to at salty conditions.
- Use a dedicated power outlet: Make sure to plug your massage chair into a dedicated wall outlet. If the power board is shared with other appliances, it can cause fluctuations in the power supply that can damage the sophisticated internal computer systems that control the intensity and patterns of the massage.
Chair safety precautions
Before each use, inspect the chair, upholstery, cushions, power cord, plug, controller and accessible moving components. Do not use the chair if any part appears damaged, loose, torn or abnormal.
Do not operate the chair in ambient temperatures above 40°C. If the chair has been moved from a cold environment into a warm environment, allow it to acclimatise for at least one hour before operation.
Do not spill or spray foreign substances onto the product. Keep food, drinks and liquids away from the chair and its electrical components.
Do not move the chair while anyone is seated in it. Disconnect the power before moving the chair and obtain assistance where necessary due to its weight. Do not lift or pull the chair by components not intended as lifting points.
Do not move or reposition the massage chair while it is operating.
Use the massage chair only for its intended purpose.
Do not rely solely on anti-pinch sensors or automatic safety systems. These systems provide additional protection but cannot guarantee detection of every person, pet or object. Always visually check the area around the chair before operating moving components.
Remain correctly seated while the chair is operating. Do not attempt to stand or exit while the chair is moving. At the end of a massage, allow the chair to stop and return to its normal exit position before standing.
Do not exceed the chair's specified user weight or otherwise overload the product.
Switch off and unplug the chair before cleaning, moving, inspecting or servicing it.
Clean with a soft cloth and appropriate mild/neutral cleaning products.
After cleaning, allow the chair to air dry naturally. Do not use a hair dryer or other heated appliance to dry the product.
Do not disassemble, modify or attempt unauthorised repairs. Servicing must be performed by an appropriately qualified or authorised service technician.
If the chair has been dropped, damaged, exposed to water or is operating abnormally, discontinue use until it has been inspected and repaired.
Product use precautions
Keep hands, fingers, feet, toes, hair, clothing and other objects clear of moving mechanisms and openings. Never place any part of the body between moving sections of the chair.
Before starting a massage
- Ensure the chair is stable on a firm, flat and level surface.
- Ensure sufficient clearance exists around all moving components.
- Check underneath, behind and around the chair for children, pets, people and objects.
- Sit correctly with your back against the backrest.
- Position arms, legs and feet in their intended locations.
- Empty pockets of phones, keys, sharp objects and other items that may damage the chair or cause injury. Remove jewellery, watches, hair accessories and other items that may become caught or damaged during operation.
- Secure loose clothing and long hair where necessary.
- Begin with a comfortable massage intensity and increase gradually.
- Ensure you know how to pause or stop the chair before commencing.
While using the chair
Stop using the chair immediately if you experience pain, dizziness, abnormal discomfort, excessive heat, skin irritation or any other adverse reaction. Seek medical advice where appropriate.
Do not stand or jump on the seat, footrest or leg rest.
Do not place heavy objects on the chair or footrest.
Do not allow more than one person to use the chair at the same time.
Never hold a child while operating or using the massage chair.
Do not eat or drink while using the massage chair. Food, crumbs or liquids entering the chair or electrical components may cause malfunction, fire or other serious accidents.
Sit correctly before starting the massage and keep your body properly positioned throughout operation.
Where automatic body or shoulder detection is provided, remain correctly seated during scanning and adjust the detected massage position if required.
Begin at a comfortable massage intensity. Excessive pressure or prolonged massage may cause discomfort or injury.
Limit each massage session to approximately 20 minutes. Avoid prolonged massage of the same body area. After repeated or continuous use, allow the chair to rest for at least 30 minutes before operating it again.
Do not use the chair immediately after a substantial meal if doing so causes discomfort.
Do not use the chair while affected by alcohol, medication or other substances that may cause drowsiness, disorientation or impaired judgement or movement.
Do not fall asleep while massage or heating functions are operating.
Do not use the massage chair with electric mats, electric blankets or other electrical heating products.
Do not use the massage chair simultaneously with other electrical devices.
Use heating functions conservatively and avoid prolonged exposure of sensitive skin to heated surfaces.
Do not apply excessive force against the massage rollers or intentionally resist the movement of the massage mechanism.
Keep the controller in a safe and accessible position. Do not place it underneath the chair or where controls may be unintentionally activated.
After use, allow all moving components to stop and return to their normal position before exiting the chair. Switch the power off after use.
Maintenance requirements
Why maintenance is essential for longevity
Your massage chair is a piece of medical-grade wellness technology, not just furniture. Materials, whether real leather, high-grade synthetic leather, or specialty fabrics, tend to accumulate skin oils, dust, and microscopic skin detritus over time. If left on the surface, these substances may act as an abrasive or chemical corrosive, breaking down the integrity of the upholstery.
Also, heat is generated by internal mechanical parts. Migrating dust particles into the rollers and track systems can hamper lubrication and friction control. A clean, well-maintained chair will run quieter, more efficiently, and without most of the mechanical “squeaks” that develop in a neglected chair.
Weekly care
Most important is to keep the surface clear of debris. Once a week, use a soft, dry or slightly damp microfibre cloth to wipe down all surfaces you can reach. Avoid household sprays that are high in chemicals, as they can strip off protective coatings and dry out synthetic fibres. Do not use baby wipes, as they generally contain alcohol that will dry out the synthetic materials.
Monthly care
Take a few minutes each month to clean the hard-to-reach places. Vacuum dust and other debris out of the cracks and crevices where the seat meets the backrest and around the mechanical tracks, using a low-suction vacuum cleaner. This prevents debris being sucked into the internal motor assembly during the recline or massage functions of the chair.
Advanced maintenance: when to seek professional help
Even the best home care will not keep mechanical parts from eventually requiring professional care. If you notice any of the following, call a professional service technician:
- Unusual noises: If you hear any grinding, clicking, or high-pitched squeaking while it’s running, it’s time for a professional check of the lubrication or internal alignment.
- Irregular movement: If the recline mechanism feels slow, jerky, or stops halfway, do not force it. Usually, a sensor fault or an obstruction in the track is indicated.
- Weak pressure: If the massage pressure is much lower than it should be, the airbags or interior components may be wearing down and need to be serviced by a professional.